USEFUL INFORMATION

Here is some useful information for your stay


RECEPTION

 

• Reservation office: Monday to Friday from 9 a.m. to 12.30 p.m. and 1 p.m. to 5.30 p.m.

• Reception telephone: + 39 0565 7199

• Reception extension for resort guests: 528

CHECK-IN

All the guests checking-in upon arrival at the property are kindly invited to follow the below procedure:
from 11.30 am documents registration
• the key delivery and access to the villas or residences will take place from 6.00 pm
• the key delivery and access to the hotel rooms will take place from 3.00 pm 

ONLINE CHECK-IN

• The procedure consists of entering your data in a dedicated platform (the instructions will be included in an email you will receive before departure)
• The key delivery and access to the villa or residences will take place from 6.00 pm
• The key delivery and access to the hotel rooms will take place from 3.00 pm 

CHECK-OUT

Check-out: by 10.30 am on the day of departure, vacating both the villa/residences/hotel room and the assigned parking space.

Late check-out service: on request, subject to availability. It includes the use of the accommodation, the car parking and all the resort facilities until 3 p.m. The cost corresponds to 50% of the night rate.

LATE BEACH & POOL STAY

Extra service on request, subject to availability.

It includes the access to the pool and the beach after the check-out and it costs 50€.

It is established that on the day of departure, the villa/residences/hotel room and the assigned parking space must be vacated no later than 10.30 am.